Experience in Team lead of Service Catalog team with 8 years for 11 members.

Experience in Project Management with 3 years of experience for both In-house and Client projects.

PROFESSIONAL EXPERIENCE:

ServiceNow - ITSM, ServiceNow Implementation &development/support.

Experience in ITSM, ServiceNow Scripting, Service Catalog, Incident and enhancement

Total IT Experience: 8+ years’ experience in Development and Team Lead

Qualification:  B-Tech in Computer Science & Engineering             

Develop and implement HR strategies and policies to attract, retain, and develop top talent. Manage full-cycle recruitment process including job postings, sourcing, interviewing, and selection. Conduct onboarding and orientation for new hires to ensure smooth integration into the company. Develop and implement performance management programs to improve employee productivity and engagement. Administer benefits programs including health insurance, retirement plans, and leave policies. Handle employee relations issues and provide guidance and support to employees and managers. Manage HR technology systems including HRIS, payroll systems, and performance management software. Supervise and lead a team of HR professionals to deliver high-quality HR services and support to the organization